Commerce Director - Tokopedia (Bangka Belitung)

Tokopedia is seeking a visionary Commerce Director to lead our e-commerce strategy and operations in Bangka Belitung. In this high-impact role, you will drive growth, optimize customer experience, and expand our market presence in one of Indonesia’s most promising regions. Tokopedia, one of Indonesia’s leading e-commerce platforms, is dedicated to revolutionizing online shopping with innovative solutions and exceptional service. As the Commerce Director, you will be at the forefront of shaping our digital commerce landscape in Bangka Belitung, working closely with cross-functional teams to achieve our business objectives.

Every day, you will be responsible for developing and implementing strategic initiatives to boost sales, enhance customer satisfaction, and foster long-term relationships with our partners and stakeholders. You will leverage data-driven insights to make informed decisions, ensuring our operations are efficient and our customers are delighted. This is an exciting opportunity to be part of a dynamic team that is committed to excellence and innovation in the e-commerce industry.

📋 Tanggung Jawab Pekerjaan

• Develop and execute strategic plans to drive e-commerce growth in Bangka Belitung.
• Lead and mentor a high-performing team of e-commerce professionals.
• Optimize customer experience through data analysis and user feedback.
• Collaborate with cross-functional teams to expand market presence and increase sales.
• Implement and monitor performance metrics to ensure operational efficiency.
• Stay updated with industry trends and best practices to innovate our e-commerce strategies.
• Build and maintain strong relationships with key partners and stakeholders.
• Represent Tokopedia in local and regional business forums and events.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Economics, or a related field.
• Minimum of 10 years of experience in e-commerce, with a proven track record in leadership roles.
• Strong understanding of digital marketing, sales, and customer experience strategies.
• Proficient in using data analytics tools such as Google Analytics, Tableau, or Power BI.
• Excellent communication and interpersonal skills, with the ability to influence and inspire teams.
• Familiarity with e-commerce platforms and payment gateways is a plus.
• Certification in e-commerce management or related fields is a plus.
• Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

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